Ryanair and Wizz Air named worst airlines according to traveller study.
27 February 2026
Ryanair has finished bottom of an annual ranking of airline customer satisfaction by UK consumer champion Which?.
Which? Travel editor Rory Boland advised passengers to “fly with anyone else, if you can”.
In the survey of more than 5 500 travellers, Jet2 topped the table in the short-haul category, while Singapore Airlines was top for long-haul.
Which? Travel editor Rory Boland advised passengers to “fly with anyone else, if you can”.
In the survey of more than 5 500 travellers, Jet2 topped the table in the short-haul category, while Singapore Airlines was top for long-haul.